How are energy brokers mis-selling?
It is believed that a significant percentage of businesses may have been mis-sold energy contracts by brokers. This can occur through a variety of methods, including the sale of poor value contracts.
Brokers often claim to find the best energy deals for their clients, but in reality, they may only work with a limited number of energy suppliers who offer higher commissions. This means that the client may not be aware that they are not getting the best possible deal, as the broker has not disclosed all of the available options or the true costs of the contract. This lack of transparency can be used to hide the fact that the client is paying more than they would have if they had shopped around for a better deal.